Article Number: 000123996
The following article explains why the XPS 9550 and 9560 notebooks will throttle the CPU's output when the CPU (Central Processing Unit) and GPU (Graphical Processing Unit) usage sits at 100%.
You may have seen that the XPS 9550 and 9560 Notebooks throttle the CPU, when both the CPU and onboard GPU sit at 100% load for a sustained period.
This is NOT an issue with the systems hardware or software. This is the system working as designed.
The XPS 9550 and 9560 are the latest, thinnest and lightest notebooks Dell currently supports with the latest technology available.
Due to how thin and powerful these systems are, the design combines the CPU and onboard GPU cooler into one unit. If both the CPU and the GPU hit 100% load and sit there for sustained periods of time, while still capable of handling heavy CPU and GPU computations the system will throttle the CPU in order to ensure the system does not overheat.
If you require something that can sit with sustained heavy CPU and GPU loads, then you may want to look at a more specialised workstation from our Precision range.
Precision 5520, Precision 5510, XPS 15 9550, XPS 15 9560
21 Feb 2021
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